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Privacy Policy

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Scope

Your privacy is important to Muve, and we go to great lengths to protect it. This Privacy Statement applies to the online collection of personal information via websites, mobile applications and other web applications operated by Muve and its worldwide-affiliated companies and subsidiaries. This Statement does not apply to information collected in any other way, including offline
This website may contain links to sites maintained by others. This Privacy Statement does not reflect the privacy practices of those sites.

Highlights

What personal information is collected and how is that information used?

How is my personal information protected?

Who has access to the personal information?

How may I correct, amend, or delete my personal information, or update my preferences?

Full privacy statement

What personal information is collected and how is that information used?

We collect information about our users in three ways: directly from the user, from our web server logs, and through cookies. We use the information primarily to provide you with a personalised Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We don’t share with others any of the information you provide, unless we say so in this Privacy Statement, or if you agree in advance for us to do so during your communication with us, or when we believe in good faith that the law requires it.

User-supplied information

When you use our site to obtain services, Muve may ask you to provide various types of personal information, such as your name, e-mail address, phone number and summary of your requirements. This information will help Muve provide you better-quality service and will help us customise your experience and enable Muve to decide whether it can assist you with your legal matter. In addition, we may use certain information you provide to offer you products and services that we believe may be of interest to you. If you don’t wish to receive such offers, you may opt out (unsubscribe) as described below.

Following the use of our service, Muve may ask you for other information, such as completing a customer satisfaction survey. Whenever you provide personal information to us, we will comply with this Privacy Statement. If you contact us for customer support, we may ask you to provide information about your computer or about the issues you are trying to resolve. This information is necessary to help us answer your questions. We may record your requests and our responses for quality control purposes.

Web-server logs

When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. Our servers automatically capture and save the information electronically. Examples of the information we may collect include:

The information we collect in web server logs helps us administer the site, analyse its usage, protect the website and its content from inappropriate use, and improve the user’s experience.

How does Muve protect the personal information that it collects?

We have implemented certain appropriate security measures to help protect your personal information from accidental loss and from unauthorised access, use, or disclosure. For example, some of our websites are protected with Secure Sockets Layer (SSL) technology. Also, we store the information about you in a data centre with restricted access and appropriate monitoring, and we use a variety of technical security measures to secure your data. In addition, we use intrusion detection and virus protection software. However, please note that we cannot guarantee that unauthorised persons will always be unable to defeat our security measures.

Also, please note that we may store and process your personal information in systems located outside of your home country. However, regardless of where storage and processing may occur, we take appropriate steps to ensure that your information is protected, consistent with the principles set forth under this statement.

Who has access to the personal information?

We will not sell, rent, or lease mailing lists or other customer data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:

We also rely on some of our affiliates for support of the products and services we offer. Our affiliates are all required to preserve the confidentiality of any personal information they may access.

We will not disclose any information about your usage to unaffiliated third parties, except as necessary to service the account, to enforce the terms of use, to meet our obligations to content and technology providers, or as required by law. We may also use and share statistics regarding usage for certain purposes, including product development purposes, but we only use those statistics in the aggregate and they don’t include any personally identifiable information about individual users.

Your access to some of our services and content may be password protected. We recommend that you refrain from disclosing your username(s) and password(s) to anyone. We also recommend that you sign out of your account or service at the end of each session. You may also wish to close your browser window when you have finished your work, especially if you share a computer with someone else or if you are using a computer in a public place like a library or Internet cafe.

How may I correct, amend or delete my personal information and/or update my preferences?

You may cancel your registration or update your preferences at any time. If you don’t want to receive information about our products or services, please update your account preferences (where available), check the appropriate box when registering, and/or utilise the “unsubscribe” mechanism within the communications that you receive from us.

Questions?

If you have any additional questions or concerns related to this Privacy Statement and/or our practices, please email us at enquiries@muve.me.uk